Artificial Intelligence
What do we mean by this foundation? The potential impacts (good and bad), the safety, and the ethics of AI are all covered here.
2026
Operations
Operations is about running well regaded services in a calm manner without crisis or drama.
Security
Security is what makes sure you only appear in the new at a time of your choosing, not because of bad actors.
Development
What is good software? How do you create it?
People
People are the foundation of your business. However, it is not as simple as just saying it.
What keeps you up at night?
There are so many things that can go wrong with software: bad specifications, bad code, bad operations, bad cybersecurity, bad leadership. The worst ones are...
Introducing our new site
It’s a new year, welcome 2026! We thought we would update our web site. Find out why here.
2025
Backing Up Hasn’t Gone Away In The Era Of AI
A code generating AI deletes the production database, lies about it, then apologies. Too little, too late. The damage is done and all the data is lost. It’s ...
Culture is an operating system for companies
So quoth Donald Sull. But why is that so and why is it important? How does it help run your company and why one size fits no one.
The Good and Bad of SBOM
What is good and what is bad about having (or not) have a Software Bill Of Material —SBOM.
The Hidden Costs of Debt
Top-ten hidden (or maybe not so much) costs to not managing your business (tech) debt.
Top Things to Avoid when Raising Morale
Here are the worst things you could do to your team in the name of raising morale. Why? Because it is as important to know what to do as what not to do.
Problem Management Is/Isn’t Hard
The ignored middle child of the incident management family, problem management is often not given the attention it needs. Most attention goes to its noisier...
Think your culture is strong?
Smart candidates aren’t just asking about perks anymore. They’re asking questions that reveal the truth. Can you answer them?
GenAI Coding and the Metrics Gap
Why do we have Higher Productivity & Slower Delivery?
An In-Depth Look At Our MOT
How does we take just an hour to assess the health of a software company?
How to evaluate your software function’s health
Even if your preferred language doesn’t support reflection, your business always does and it pays dividends to look at how things work from time to time.
Monitoring IS testing
Quantity of graphs is nice, but metric quality is what you will live or die by on your worst day.
Load Testing and Failover
You might be doing load testing and failover wrong.
How to overcome barriers to get funding
What are the main barrier to getting funding and how to overcome them?
What investors worry about?
What investors worry about? … And how to tip the scales in your favour.
Lean / Kanban or How to Get Things Done
What is kanban? What are the good and bad of it, and should you adopt it?
CTOs: Avoid A Serious Own Goal
Downsizing and reorganizing can come with some severequite serious missteps. Read more to find out how to avoid those.
Tech (Business) debt
Tech debt is Business debt … And the interest rate is brutal.
How to keep MFA backup tokens?
Five ideas ranked from worst to best security.
How to Choose a Password Manager
This is a simple guide to finding the perfect password manager for your needs.
What Makes a Good Password?
Of course, it is something easy for you to remember and hard for a machine to guess.
Alert fatigue in Cybersecurity and Operations
Alert fatigue is a common problem in cybersecurity and operations. Here are some strategies for dealing with alert fatigue.
Basic Cybersecurity
What are the three simplest things you can do to improve your cybersecurity?
2024
Eternal Truths
Eternal truths about how complex systems fail. A must read for anyone in operations or adjacent fields.
The Good, the Bad, and The Ugly of AI Generated code
What are some good, some bad, and some ugly issues of using AI generated code in your codebase.
State of DevOps Operations
These are our reactions to the DORA 2024 report on Operation matters.
Development and Leadership Lessons from DORA
These are our reactions to the DORA 2024 report on Development and Leadership matters.
Securing our World Together
A review of Microsoft’s Secure Future Initiative (SFI) cybersecurity hygiene guidelines.
Microsoft’s Secure Future Initiative
Our thoughts on the Microsoft’s Secure Future Initiative (SFI) six key security pillars. TL;DR, it’s a great step forward for security.
Part of the Crowd
While we were discussing the recent Crowdstrike incident, we touched on the topic of what it would take to be immune to such problems. I’ll give you the TL;D...