People are the foundation of your business, from the leaders at the top, to the doers in the trenches, and everyone in between. How do you get the best out of your people? Read More ›
There are so many things that can go wrong with software: bad specifications, bad code, bad operations, bad cybersecurity, bad leadership… The worst ones are the ones you cannot see. Read More ›
A code generating AI deletes the production database, lies about it, then apologies. Too little, too late. The damage is done and all the data is lost. It's almost like backups would be useful in this case, isn't it? Read More ›
Here are the worst things you could do to your team in the name of raising morale. Why? Because it is as important to know what to do as what not to do. Read More ›
The ignored middle child of the incident management family, problem management is often not given the attention it needs. Most attention goes to its noisier siblings, change management and incident management. This doesn't work. Read More ›
Even if your preferred language doesn't support reflection, your business always does and it pays dividends to look at how things work from time to time. Read More ›
While we were discussing the recent Crowdstrike incident, we touched on the topic of what it would take to be immune to such problems. I’ll give you the TL;DR — it’s hard. Read More ›
